Question

Customer service, with respect to inventory management, means:

a) whether the customer is available when the product is.
b) whether the product is available regardless if the customer desires it or not.
c) whether the product is available when the customer wants it.
d) whether the customer wants the available product.
e) whether repair of the product is available.

Answer 1

c) whether the product is available when the customer wants it.

Step-by-step explanation:

Inventory management refers to maintaining adequate levels of products with the goal of keeping the costs low. However, how the inventory is managed has an important effect in customer service because you need to have a good level of inventory that allows you to keep the customer happy by having the products available when they want them.