Question

The term used to identify an organization’s long-term course of action designed to deliver a unique customer experience while achieving its goals is referred to as a __________.

A. marketing strategy
B. tactic
C. policy
D. plan
E. strategy

Answer 1

Letter e is correct. Strategy.

Step-by-step explanation:

An organizational strategy is a plan developed by the top hierarchy in detail to achieve long-term business success. The strategy encompasses all sectors and levels of a company, so all other alternatives described in the question are part of the strategy.

Tactics are the objectives that will be determined to achieve an achievement provided by the strategic plan, and business policies will be determinant for the organizational positioning before its stakeholders, which will help in the market gain, competitiveness, productivity and all factors. responsible for placing the company well on the market.