Question

search Employees working primarily at the ________ decision level interact directly with customers and handle all the routine transactions where their decisions follow predetermined policies and procedures that spell out how to handle different situations.

Answer 1

operational decision level

Step-by-step explanation:

The people hired for mainly to work at the operational level makes many decisions , as they are responsible to directly deal with the customers and to control all routine transactions .

Hence , from the question ,

The correct term according to the question statement is operational decision level , as they are responsible for deal directly with the customers and daily routine transactions are handles by them .