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A customer reports that recently several files cannot be accessed. The service technician decides to check the hard disk status and the file system structure. The technician asks the customer if a backup has been performed on the disk and the customer replies that the backup was done a week ago to a different logical partition on the disk. What should the technician do before performing diagnostic procedures on the disk?a. Run the CHKDSK utility.b. Back up the user data to a removable drive.c. Perform file restore from the existing backup copy at the logical partition.d. Install a new hard disk as the primary disk, then make the current disk a slave.

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Answer:

The correct answer to the following question is option b.) Back up the user data to a removable drive.

Step-by-step explanation:

Data backup is important for those users who has the important files in their system.

By creates backup of your data you can save your important file while a system crash or the the hard drive failure occurs.

Data backup software also helps you to restore your data but sometime these data are improper and these software may be effect your other data.

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