Answer: N= 30 calls in 1 hour
P(3)= 0.2138
Explanation:
Calls come in at the rate of 1 /2mins
Rate = 0.5/mins
Number of Expected calls in 1 hour= 60mins; is given by,
N= rate × time
N= 0.5/mins × 60mins
N= 30 calls
Using poisson distribution
Mean of calls in 5 mins = 5min( 0.5/min)= 2.5
P(3) = e^-2.5 × 2.5^3/3!
P(3) = 0.2138