Answer:
Script
Step-by-step explanation:
Script is a systematic information or knowledge that a person carry and implement in specific situation that the person is going to deal with. Some scripts are common but some are idiosyncratic in nature. The common scripts follow cultural rules but idiosyncratic scripts are the prefer individually. When a person refer his friend in a restaurant he refer all details about the restaurant because he know the knowledge can take in. But when you share a situation that only you know then, you have to go in details and describe the situation. Scripts help people to understand what people say and other people to comprehend the situation and experience.