Answer:
Human relations skills
Step-by-step explanation:
Human relations skills -
It is the management skill , which includes the quality of decision making , conceptual skills , counseling , communication , and leadership , is known as Human relations skills .
Hence , from the question , Joe being the project manger of the IT firm , need to develop human relations skills , in order to do his job in a better way .
Therefore , the correct term for the given information is Human relations skills .