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A number of techniques are available for measuring HRM's effectiveness in meeting its customers' needs depending on the situation. These techniques include reviewing a set of key indicators, measuring the outcomes of _____, and measuring the economic value of HRM programs.

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Answer: specific HRM activity.

Step-by-step explanation:

When measuring human resource managementĀ“s effectiveness, an analysis focused on organizational performance from a financial perspective has been proven insufficient. There are several techniques available, such as measuring the return on investment (ROI), human capital metrics that estimate the effectiveness of human capital investments, HR balanced scorecard that analyze HRM processes in organizations, and management by objectives.

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