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Kristen purchased a chair and ottoman from a national chain furniture store. After only six months, the fabric started to fade and tear in some spots. While she didn't spend much money on this chair, she did expect it to last longer than that. Kristen most likely experienced _____.

User Sam Estep
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Answer: Non-satisfaction

Step-by-step explanation: Non-satisfaction is the feeling when the satisfaction is not achieved by any event or incident. This might lead to disappointment and complains in some people. Non-satisfactory state leaves a person bothered about not gaining the aim or reaching the expectations.

The case mentioned in the question also states about the non-satisfactory result that Kristen has received because the furniture did not last as per her expectation even though it was not very expensive.

User Brenton Morse
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