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According to experts studying services, the ________ should be intentional, planned, and consistent so that every performance is similar, differentiated from other services, relevant, and valuable to the
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According to experts studying services, the ________ should be intentional, planned, and consistent so that every performance is similar, differentiated from other services, relevant, and valuable to the target market.

User Barry Colebank Jr
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Answer: customer experience

Step-by-step explanation: In simple words, customer experience refers to the perception that the existing and potential customers have about any business or brand. It relates the business interactions that a customer have with the firm.

This is valuable as it builds and maintains a strong customer base thus it should be planned and consistent.

User Franticfrantic
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