Question

Two women own rival shipping businesses. They meet over lunch to discuss their leadership strategies. Mary states that she assumes that her employees are lazy, and thus has set up a system where a certain number of packages need to be processed each day by each employee or else they risk being fired. Tina says that she does not monitor her employees that directly, but instead has empowered her employees to come up with their own tracking system. Mary’s theory on management can best be described by

Answer 1

The answer is: Mary uses Management Theory X

Step-by-step explanation:

Theory X assumes that;

• workers are lazy and they dislike their jobs, they have no personal ambition,
• workers will try to avoid responsibility, so they need constant supervision,
• workers need to be controlled all the time and the fear of losing their job is the only thing that motivates them.

Theory X works with a "carrot and stick" approach, if workers perform their tasks they are rewarded, if not they are fired.