Question

Which of the following statements is NOT true regarding the process analysis​ tools?:

A) A process chart is different than a flowchart.
B) Service blueprinting is designed to help focus on the customer interaction part of the process.
C) ​Time-function mapping extends​ value-stream mapping to include suppliers.
D) Process mapping is another name for​ time-function mapping.

Answer 1

C. Time-function mapping extends​ value-stream mapping to include suppliers

Step-by-step explanation: