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The management department at a local university began posting all assignments and other class materials to a course management website instead of creating a packet or printed materials for students to purchase each term. The management department is implementing a ________ innovation.

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Answer: Process innovation

Explanation: Process innovation is the techniques through which the improvement in production and value of service can be brought with new and efficient process. The scheme used in the change for innovation are equipment and tools, methods, software etc.

The case mentioned in the question is also about the process innovation as the management department is changing the course printed material to be posted on the site instead of selling them students. This will increase efficiency as student's money and paper will be saved .

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