Question

Luis runs a bakery that offers only takeaway service. His customers visit his residence and watch him prepare their order. They also get an opportunity to bring their cake designs and help Luis prepare the desired cake. As a result, he knows most of his customers well. The opportunity of _____ is highlighted in the given scenario.

Answer 1

Providing personal customer service

Step-by-step explanation:

Because his customers visit his home, watch him prepare their orders, bring their cake designs, and help him prepare their cakes, he knows his customers well. Therefore, he has an opportunity to provide personal customer service to his customers.