Question

Which of the following statements about how emotion plays a part in negotiation is accurate? Select one: a. Negotiations only create negative emotions. b. Positive feelings do not promote persistence. c. Negative feelings may create positive outcomes. d. Positive emotion may result from impasse. e. Negative emotions do not undermine a negotiator's ability to analyze a situation accurately.

Answer 1

The correct answer is letter C.

Explanation: Negotiation resolve conflicts and achieve satisfactory outcome to disputes.

Even so, those who do not position themselves properly can lose opportunities, money and positive experiences.

Negotiation is a process of communication, which usually starts from the need to align conflicting interests.