Answer:
B. examine demand for the products
C. gauge customer satisfaction
Step-by-step explanation:
Innovation is one technique by which an organization may expand a piece of the overall industry. At the point when a firm brings to advertise another change, its rivals still cannot seem to offer, customers wishing to possess the difference get it from that organization, regardless of whether they recently worked with a contender.
By reinforcing customer relationships, organizations ensure their current piece of the pie by keeping current clients from escaping when a contender reveals a hot new offer.