Answer: Laggards
Step-by-step explanation:
The laggards is the group of the consumers in the marketing field that avoid the changing and are not willing for buying the new products until the traditional products option are accessible. The laggards are believe in reliability and the low cost.
According to the question, the laggards best represent the customer segment. As, the laggards are not typically concern about the higher content but they are more interested in the services and the products that is easily available and simple.