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Yuqi Zhao tried to unclog a floor drain in the kitchen of the restaurant where he worked. He used a drain cleaner called Carol’s Blue Lye that contained crystalline sodium hydroxide (the chemical name for lye). The product label said to wear eye protection, to put one tablespoon of lye directly into the drain, and to keep one’s face away from the drain because there could be dangerous backsplash. Without eye protection, Zhao mixed three tablespoons of the lye with water and poured that mixture down the drain while bending over it. Liquid splashed back into his face, causing injury. He brought a product liability suit based on design defect and inadequate warning. At trial, an expert for Zhao stated that the product was defective because it had a tendency to backsplash. Witnesses for the company testified that lye is the most effective chemical drain cleaner and that there is no way to create an effective drain cleaner with lye and eliminate the risk of backsplash. The company executives testified that this inability to eliminate backsplash was the reason for the warning label. The trial court agreed with the company witnesses and granted summary judgment to the manufacturer. Zhao appealed. What does this paragraph describes?

User Iloo
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Answer:

This paragraph describes Product Liability Story

Step-by-step explanation:

Product Liability is a law that makes directly responsible a company for putting in the market and unreliable product or ingredient in it that is going to be used or get in direct contact with the consumer if this product causes any harm to the customer a lawsuit can start a process to demand compensation from the company.

User Imran Abbas
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Answer:

This paragraph describes the inability of users to read and take the warnings written on products non seriously. Consumers usually do not read the warning labels and without any technical knowledge, they go all in. Similar case happened with the drain cleaner. He did not take the warning seriously and did what he thought was best and when it hit back, he thought of nothing else but to file a law suit.

In addition, this paragraph entails how thoroughly the investigation was carried out through multiple entities to reach the bottom of the issue and then the final judgment was made which was somewhat fair.

User Mattyb
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