Answer: Uncle Burton is a laggard in the diffusion of innovation process for telephones.
Step-by-step explanation:
Uncle Burton is a laggard because he has refused to adopt the new technologies in the field of communications. Some people prefer to use devices they are used to than new ones even if they have to pay more for them. Maybe they do it because they consider new ones quite difficult to use or they are just focused on traditions. In general, elderly people are in this category.