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While conducting an orientation session for new employees, Clayton noticed looks of confusion on the faces of some listeners. He then paused and asked his audience, "What questions do you have so far?" Clayton was striving to overcome communication barriers by ________.

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Answer: creating an environment for useful feedback

Explanation: Useful feedback is the response or the reaction that is gained from the person or other sources in return of the service provided. Useful feedback is the response that is gained to know about the functionality and the convenience of the person receiving the service.

This also helps to improves the service given by the person.The case mentioned in the question is also about the useful feedback so that communication barrier can be eliminated and the confusion regarding the session can be cleared out by obtaining the feedback.

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