Answer:
Schemas
Step-by-step explanation:
A schema is a generalization that is formed in the mind based on experience. Instead of remembering precise details about an event, people use previous or typical experiences to fill the gaps. The brain has the tendency to fill in blanks and inconsistencies in a memory by making use of the imagination and similarities with other memories.
As Latoya and her friends remember her visit to the museum, since one year has already passed, they tend to forget specific details and fill these gaps with similarities and other memories.