Question

If your company does not have a manual that describes all the major product warranties, you should:

A. Avoid talking about warranties with your customers
B. Create your own by making copies of the various product warranties and related information
C. Decide on a general, neutral comment you can make if customers ask you about a warranty
D. Open up the package and read the warranty to them

Answer 1

C. Decide on a general, neutral comment you can make if customers ask you about a warranty

Step-by-step explanation:

The comment might be that each product contain the warranty within the box.