Question

Which of type of employees possesses high commitment and low task performance but performs many of the voluntary "extra-role" activities that are needed to make the organization function smoothly? (a)- Stars (b)- Apathetics (c) - Citizens (d)- Lone wolves

Answer 1

Answer: Citizens

Step-by-step explanation:

According to Blau and Boal’s Model (1987), employees are characterised into four categories, depending on their job involvement and affective commitment : Stars, Lone Wolves, Citizens, and Apathetics.

High Affective Commitment and Low Job Involvement: Citizens

High Affective Commitment and High Job Involvement: Stars

Low Affective Commitment and Low Job Involvement: Apathetics

Low Affective Commitment and High Job Involvement: Lone wolves