Question

Select the statement that most accurately describes the role of emotion in communication:

Emotions are present in everyone.

Emotions can strongly influence how an audience reacts to a message.

Emotions pose risks for communication and messages should avoid them.

Emotions are critical to communication because they are more powerful than thoughts.

Emotions usually are not a significant factor in business communication.

Answer 1

Emotions can strongly influence how an audience reacts to a message.

Step-by-step explanation:

Emotions reflect the true meaning and context of sentence, in fact they provide meaning to conversation, a conversation without any emotions is just a mere reading of newspaper, with all facts.

Emotions connect people as they tend to present the true view and approach of the communicator.

It clearly establishes the concern of communicator that is well communicated and understood to the listener because of the emotions present in communication.