Answer: Amy is concerned with her organization's inability to solve problems quickly. Several subordinates have complained to her that they feel alienated from the management making the decisions about their jobs with no input from them.
The element that Amy should address is the Chain of command.
Step-by-step explanation:
A chain of command is a system for sending inside information of organizations with strong, vertical and authoritative structures.
The continuous flow of the chain of command clearly establishes the authority, revealing this depending on who reports to whom.
We must take into account the Authority and the Unit of command. This last is very important because it states that each supervisor must inform only one superior and like this the company preserves the continuous line of authority so all employees are heard and their ideas are taken into consideration for making decisions.