Question

Credit card companies maintain staffs of professionals whose primary responsibility is to monitor the activity on cardholders’ accounts to spot potential fraudulent purchases or stolen cards. These staffs are employed to prevent which of the following?

a. Consumer misbehavior
b. Consumer purchase excess
c. Consumer purchase remorse
d. Consumer misinformation
e. Consumer purchase complaints

Answer 1

Answer: consumer misbehavior

Explanation: In simple words, it refers to the behavior from the consumer which is not considered to be morally correct and does not follow up with the norms of society's and laws perception of right behavior.

In the given case, the company is hiring the staff to prevent fraud from consumers which is considered wrong in the eyes of law.

Hence from the above we can conclude that the correct option is A.