Question

When Sophie learned about Rebekkah's divorce, she told everyone at lunch and everyone sitting near her in the office. This informal channel of communication is known as _____, informal channels of communication, separate from management's formal, official communication channels.

Answer 1

Answer: The grapevine communication

Step-by-step explanation:

Grapevine Definition in Business Communication:

Grapevine is a type of informal communication which occurs through informal ways of communication and it can be useful to the company if used positively but if used negatively it can be gossip.

All operations businesses have this kind of communication , there are no defined rules on how the information passes from one person to another or what information is passed and news travel fast through the grapevine communication.

It passes through different channels which interconnect everyone within that particular organization and it is directed by social and personal relationships which do not have any restrictions and formalities hence no set of regulations are followed .

It is an information that is just passed from one person to another informally like the above information about Rebeeka's divorce Sophie has told everyone at lunch which shows how much informally the grapevine information is , people can share even the most sensitive information about someone without their consent.

Answer 2

When Sophie learned about Rebekkah's divorce, she told everyone at lunch and everyone sitting near her in the office. This informal channel of communication is known as the grapevine, informal channels of communication, separate from management's formal, official communication channels.

Step-by-step explanation:

The ‘grapevine’ is an informal means of circulating information or gossip. It is direct, spontaneous and flexible. It is personal, unofficial, and mostly verbal.

The term ‘Grapevine Communication’ originated during the American Civil War (1861- 1865). During the period the communication of intelligence information through telegraph was not effective and reliable because the telegraph system was unorganised. Telegraph lines were strung in a haphazard way through the trees like a real grapevine. Because of this the messages sent through the system were often confusing and incorrect.