The correct answer is C) Citizens make a difference in public policy.
The situation that would most likely result from citizens engaging in civic participation is "Citizens make a difference in public policy."
This statement is correct because citizens' participation in public affairs means better results for the community. On the other hand, if citizens asr "passive" and do not like to get involved in civic participation, they are letting wrong decisions to affect them. That is why citizens have to evaluate the job of their representatives and government officials and pressure them to deliver the proper results they promised during the campaigns.