Question

During a management workshop, Gerald, the HR manager, spoke about making decisions related to firing an employee. He said, "I have several rules of thumb that I use to make a decision. First, I ask if it’s legal and then if it’s ethical." He then laid out several other steps he uses in the decision-making process related to firing. Gerald’s "rules of thumb" are also known as heuristics. True or False

Answer 1

True

Step-by-step explanation:

Heuristics refer to the method of making practical and quick decisions even if the result is not optimal, but the issue that matters is making the decision as efficiently as possible rather than focusing on the result per se. In this example, Gerald is speaking about firing someone, which is not something good for the one being fired but needs to be done either way, and wants to teach everyone how to do it so the process is consistent throughout, hence his "rules of thumb" are heuristics as they will be used as the steps for everyone to follow equally so they can all adhere to the same process and do it efficiently.