Question

Which of the following correctly describes the reason for quality customer service?A. Compensate for low quality products and servicesB. Justify inefficient business practicesC. Keep existing customers and clientsD. Raise awareness about customer and client rights

Answer 1

C. Keep existing customers and clients

Step-by-step explanation:

Quality customer service entails providing a detailed information on time about any request of a customer concerning services rendered by a firm or organisation. It is a way of providing the appropriate solution path to customer's request. Quality customer service is the best way to keep customers and client coming back, this ensure a long-term relationship and success.

Answer 2

Answer: C. Keep existing customers and clients

Explanation: The main reason for maintaining an adequate customer service is to be able to retain the customer, if they can know the needs of the same and the opinions they may have of the products or services of your company, you can have easier access to meet the needs from the customer to expand market share.