200k views
2 votes
How should you open a persuasive claim or complaint message? Check all that apply.(A) With an insincere compliment(B) With an objective statement of the problem(C) With a lengthy review of what you have done to solve the problem(D) With a point of agreement

User Lewisqic
by
8.6k points

1 Answer

4 votes

Answer: The correct answers are "(B) With an objective statement of the problem" and (D) "With a point of agreement".

Explanation: A persuasive claim message is intended to express an opinion that is expected to be taken into consideration, and not to seek a lawsuit, but that the claim be taken into account and an agreement is reached or provide a solution. Therefore, if we start a persuasive claim message with an objective view of the problem and offer a point of agreement, it would be a good way to make the claim effective.

User Niels De Bruin
by
8.3k points
Welcome to QAmmunity.org, where you can ask questions and receive answers from other members of our community.