Question

The General Manager​ (Scenario) Michelle is the general manager of a power plant. This​ morning, she will meet with city officials to discuss environmental issues. After the​ meeting, she will confer with the​ plant's section managers to address the concerns of the city representatives. This​ afternoon, Michelle will meet with a team leader to go over a complaint filed by an employee. After the complaint​ meeting, Michelle plans to spend time in the library and on the Internet researching new technologies that can be used to improve the performance of her plant. When Michelle spends time searching for new technologies for her​ plant, she is performing which management​ role?

Answer 1

Answer: Liaison role of management

Explanation: In simple words, liaison role of management refers to that role in which the managers works as a bridge between two entities so they can effectively communicate with each other. This communication could be done for both internal or external purposes.

In the given case, Michelle is first trying to resolve the conflict between city members and managers and after that he will be going to address a complaint filed by an employee against a team leader.

Hence he is performing the role of liaison officer.