Question

The "house of quality" is best described as:

a. An approach in which customers use product prototypes version and provide feedback to developers.
b. A template that guides the translation of product features into technical product specifications.
c. Research efforts that gather detailed data describing customers' wishes, needs, likes, and dislikes regarding specific product features and functionalities.
d. A template that guides identification and translation of customer requirements into product specifications.

Answer 1

Answer: Option D

Explanation: In simple words, house of quality refers to the diagram prepared by the organisations for determining the current relationship between the consumer's wants and preference and the product actually that the organisation is actually selling.

It resembles the figure of a house and is used to satisfy the needs of the customers more accurately.

Hence from the above we can conclude that the correct option is D.