Answer: True.
Step-by-step explanation: Upward communication proves to be effective in organizations in all levels of the hierarchy. It benefits every part of the organization, from upper levels to lower ones.
For instance, employees can voice their concerns, ideas and requirements. This is helpful for top managers as well, because it helps them to acknowledge the needs of their employees.
Upward communication provides a means of sharing information, as well as a formal channel of communication for problem solving.