Answer:
The answer is: information search stage
Step-by-step explanation:
The five stages of the buyer decision process are:
- Problem Recognition: the consumer realizes that he or she has an unsatisfied need that can be satisfied by buying a product or service available.
- Information Search: the consumer looks for information about what products or services can satisfy his or her needs by using personal, commercial, public or experimental sources.
- Evaluation of Alternatives: the consumer decides which product or service best satisfies his or her needs
- Purchase Decision: the consumer decides to buy the product or service that should best satisfy his needs
- Post-Purchase Evaluation: the consumer determines if his or her needs have been satisfied by the product or service bought