Question

Bradley, an executive chef in a large hotel, recently attended a training conference sponsored by several top professionals in his field, where he learned numerous ways his restaurant and hotel can better serve customers. Bradley is excited that management asked him to present this information to the hotel staff so that the restaurant and hotel can make needed improvements. Bradley’s hotel is a(n) _____ organization.

Answer 1

Bradley's hotel represents a modern business that practices division of labor among various positions like top chefs and business managers to serve customers effectively and is committed to improvement through staff training.

Step-by-step explanation:

Based on the information provided, Bradley's hotel is an example of a modern business that employs a division of labor to improve efficiency and customer service. In modern businesses like restaurants, tasks are divided among a variety of jobs such as top chefs, sous chefs, servers, janitors, greeters, and business managers to optimize the operation of the service being provided. Each role contributes to the effective functioning of the business, highlighting the interconnected nature of the workplace. By attending a training conference and planning to share new strategies with the hotel staff, Bradley's hotel is showing that it values staff development and customer service improvement.

Answer 2

Answer: learning organisation

Explanation: In simple words, this refers to the organisation which focuses on continuous training of their employees and frequently makes changes in their administration structure. These are usually immature organisations who are new in the market.

In the given case, The hotel management is operating at a large scale and is open to new ideas that can improve their business.

Hence from the above we can conclude that Bradley's hotel is a learning organisation.