Answer:
Auxiliary pump should be started at 6:36 PM
Explanation:
Let the volume of oil tanker be V.
An oil tanker can be emptied by the main pump in 5 hours,

An auxiliary pump can empty the tanker in 12 hours,

We need to find when should the auxiliary pump be started so that the tanker is emptied by 9 PM if the main pump is started at 5 PM.
Difference in times = 4 hours
That is main pump works for 4 hours and let auxiliary pump works for t hours.
We have

So auxiliary pump works for 2.4 hours,
It should be started at 9 - 2.4 = 6.6 PM = 6:36 PM
Auxiliary pump should be started at 6:36 PM