Question

A client complains to her social worker that he has not offered the services that he was scheduled to provide. The client says, "If I don't receive the services soon, I am going to talk to your supervisor." The social worker in agitation replies, "Do that, and I will no longer try to help you." This scenario illustrates that the social worker is:A) ​judging.B) ​counterattacking.C) ​trying to convince the client.D) ​using humor inappropriately.

Answer 1

Answer: B) Counterattacking

Explanation:

In this case the client is complaining about a specific situation. The social worker should apologize to him, explain why he could not comply with the scheduled, listen to him carefully and try to offer a quick solution to the problem. but what he is doing is try to attack the client because he feels the client is attacking him.