Answer: Cultural barriers
Step-by-step explanation: Pluto company was an american company. Earlier it was operating its business in a country where the income of individuals is quite high.
In the given case, the company did the mistake of introducing the same product with same price in a country where individual income is very low. The management of the company failed to study the culture regarding the preference of the customers with respect to price of the product.
Hence from the above we can conclude that the issue are cultural.