Question

Sarah has been working for a small sheet metal shop for a few weeks. Tom and Bill are the two foremen that supervise activities in the shop. Both Tom and Bill give Sarah orders from time to time, and the two sometimes give her conflicting instructions about what she should do. Sarah doesn't want to make either Tom or Bill mad, but she is confused and frustrated by these conflicting assignments. This type of situation represents a violation of Fayol's ____________ principle.

a. division of labor
b. clarity of objective
c. priority of assignment
d. unity of command

Answer 1

Unity of command.

Step-by-step explanation:

Henri Fayol's 14 Principles of Management:

-UNITY OF COMMAND. Workers should receive orders from only one manager. Who in turn is responsible to only one supervisor, and so on up the organizational hierarchy. This is true even if the top of the organization is led by a group of people.

-DIVISION OF WORK.

-AUTHORITY & RESPONSIBILITY

-DISCIPLINE

-UNITY OF DIRECTION

-SUBORDINATION OF INDIVIDUAL INTERESTS TO THE GENERAL INTERESTS

-REMUNERATION

-CENTRALIZATION

-SCALAR CHAIN

-ORDER

-EQUITY

-INITIATIVE

-STABILITY OF TENURE OF PERSONNEL

-ESPIRIT DE CORPS