Hey!
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![\boxed{ \bf D.~Appearance}](https://img.qammunity.org/2020/formulas/english/high-school/j49zjw1l78es53of346l7w0noa2b2q6igz.png)
In the paragraph it states what Laurie thinks of her appearance. She states that her clothes are "out-dated" and her hair is "dirty". By showing this explanation we can see that the answer is appearance.
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Hope This Helped! Good Luck!