Question

Stephan was excited about his newly purchased laptop. It had all the features he wanted, and was really fast with a great display for his gaming. In addition, the $1,200 price tag was reasonable. The same day he took it out of the box, he saw an online special for a similar computer, on sale for only $1,000. Suddenly he began to doubt his purchase decision, and worried that maybe he hadn't gotten such a good deal. Stephan was most likely experiencing

A. product uncertainty.
B. cognitive dissonance
C. selective discord.
D. product conflict.
E. limited problem solving.

Answer 1

B. cognitive dissonance

Step-by-step explanation:

Cognitive dissonance: In psychology, cognitive dissonance is defined as the psychological stress or mental discomfort experienced or felt by a person who holds two or more than two contradictory ideas, values, or beliefs. In other words, a state of worry or tension occurs when a person holds two or more cognition, beliefs, and thoughts.

Example: when a person smokes, even when the person knows that it is bad for health, then the person experiences cognitive dissonance.