Question

Pandora has hired 14 employees to make sales calls to prospective customers. They each make 76 calls per day and have 68 people say that they will subscribe using the code you provide them. However, only 51 actually subscribe using that code. What is this group's process yield? (Keep three decimal places in your answer) Your Answer:

Answer 1

0.048 is the process yield of the group hired by Pandora.

Explanation:

Number of employees hired by Pandora = 14

Each employee made the calls = 76

Total number of calls made by the employees = 14×76

= 1064

Out of 68 people number of people who subscribed = 51

Therefore, group's process yield =
`\frac{\text{Number of customers subscribed}}{\text{Total number of calls}}`

=
`(51)/(1064)`

= 0.04793

≈ 0.048

0.048 is the process yield of the group hired by Pandora.