Answer:
Question 1: Mrs. Dutta felt emotional pain whenever she punished her son, since she felt hurt everytime she performed that act.
Question 2: "But a child who refers to elders in that disrespectful way ought to be punished." (paragraph 9).
Question 3: by illustrating a conflict that can arise from a sense of obligation. She feels bound to punish the child because he has been disrespectful.
Question 4: "Hard to think through the pounding in her head to what it is she feels most- anger at the children for their rudeness or at Shyamoli for letting them go unrebuked." (paragraph 11).