You are working with Mr. T who has just been told his heart failure is getting worse. You go into his room to see how he is doing after the team has shared this information with him. He is staring out the window, looking sad. How do you start your conversation?
a) "Isn't it a beautiful day today Mr. T.?"
b) "I saw that the team was just here, can you tell me about their conversation with you?"
c) "Are you feeling ok?"
d) "I heard you just got bad news, but I know of someone just like you who lived for three more years."