Question

Cooking instructions are not only printed in the manual, they are often designed into the machines. A McDonald’s kitchen is full of buzzers and flashing lights that tell employees what to do.The evidence presented in this excerpt best supports the author’s claim that- McDonald’s is the leader in fast food innovation.- fast food restaurants use technology designed to reduce the need for skilled labor.- technology has helped improve the fast food industry.- the workers’ limited skills have forced fast food employers to rely on machines instead of people.

Answer 1

fast food restaurants use technology designed to reduce the need for skilled labor.

Step-by-step explanation:

the answer is B

Answer 2

The excerpt suggests that fast food restaurants, like McDonald's, employ technology to minimize the need for skilled labor, supporting the McDonaldization concept of standardized tasks through efficiency and control.

therefore, option B is correct

Step-by-step explanation:

The evidence presented in the excerpt best supports the author's claim that fast food restaurants use technology designed to reduce the need for skilled labor. The description of a McDonald's kitchen with buzzers and flashing lights suggests a system where employee input and decision-making are minimized. This indicates an environment where routine and highly prescribed tasks are delegated to employees, which aligns with the characteristics of 'McDonaldization', a term referring to the principles of efficiency, calculability, predictability, and control commonly found in the fast food industry. These principles allow for less reliance on individual employees' skills and more on standardized procedures facilitated by technology.