Question

"Drew Savage is an MIS manager for an international consulting firm. Drew travels to different European countries where he implements news response tracking systems. Some of the metrics he uses to track the performance of his system include tracking the response time it takes to respond to Twitter posts mentioning the news station, as well as the speed and accuracy of content posted on numerous websites and social media sites. What type of metrics is Drew using to measure his system?

Answer 1

Efficiency metrics.

Step-by-step explanation:

Efficiency metrics is the extent to which a firm is using its resources in an optimal way, getting the most of its resources. Measure the performance of MIS itself, such as throughput, transaction speed, and system availability.

Characteristis:

-Throughput. the amount of information that can travel through a system.

-Transaction spead. the amount of time a system takes to peforme a transaction.

-System availability. the number of hours a system is available.

-Information accuracy. how often a system generates the correct results when doing the same transaction many times.

-Response time. how long it takes to respond to user interactions.