Question

If a company emphasizes that "no purchase is complete until the customer is satisfied," then it's: a. utilizing a symbol. b. using customers to harass the employees. c. utilizing a hero for the purpose of conveying values. d. communicating its values to customers. e. using a slogan to present their values to customers and employees.

Answer 1

Answer: If a company emphasizes that "no purchase is complete until the customer is satisfied," then it's: "e. using a slogan to present their values to customers and employees.".

Explanation: The company seeks to communicate the values that represent the company and that employees must keep in mind when serving their customers through a phrase or slogan.