Answer:
A. Managing by walking around (MBWA)
Step-by-step explanation:
Managing by walking around (MBWA) is a term defined by Tom Peters after studyng the most succesdfull companies and their practices. Its means that managers should spend part of their time listening to problems and ideas of their staff, while wandering around an office or plant instead of having only "formal" meetings to check the progress of the company's strategy execution.
If the team is used to this kind of interactioon is more likely thet they will see in their boss some kind of a "peer" and they'll be more confident to talk about their ideas os work problems