Answer:
c.Product customization
Step-by-step explanation:
What is Product customization?
Its a type of strategy that companies implement to attarct more customers. It usually implies the modification of designs, uses and/or characteristics of their items to satisfy the customer’s needs or desires.
This policy has the benefit of giving the company the opportunity to stand out from the competitors by fine-tuning items and services. Therefore the company gains a bigger portion of market share
In this case, KFC, altered their global formula in order to gain more acceptance in the Japanese market